Privacy Policy
Who we are
Our website address is: https://www.newcastleairconditioning.co.uk.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Cookie Policy
Last updated: 11th April 2025
This Cookie Policy explains how Newcastle Air Conditioning (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website.
What Are Cookies?
Cookies are small text files stored on your device when you visit websites. They help us provide, improve, and personalise our services.
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions like logging in or filling forms.
2. Performance & Analytics Cookies
• Google Analytics: Tracks user behaviour, page views, and traffic sources to help us improve user experience.
• Google Tag Manager: Manages scripts and tags in a central location for performance monitoring and marketing tools.
3. Marketing & Advertising Cookies
• Google Ads: Helps us deliver targeted ads based on your browsing habits.
• Facebook Pixel: Tracks conversions and optimises ads shown to users on Facebook and Instagram.
• TikTok Pixel: Measures ad performance and user interactions from TikTok campaigns.
These cookies may collect data such as IP addresses, user activity, browser types, and visited pages.
Managing Cookies
You can manage or delete cookies through your browser settings. You can also opt-out of specific services:
• TikTok Personalisation Settings
Disabling cookies may affect how our website functions.
Third-Party Cookies
We may allow third-party service providers to set cookies on your device for analytics and advertising. These cookies are subject to the respective providers’ policies.
Contact Us
For questions about our cookie policy, contact us at:
Email: info@newcastleairconditioning.co.uk